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Businiess name:
Gentle Touch Dentistry
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Review by:
citysearch c.
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Review content:
My first trip was a general checkup and cleaning and the hygienist was great. Upon my return to have my fillings done, Dr. Olson was very friendly but very inefficient. After I left I noticed my tooth had gouges in it so I did what anyone would do; I went back and demanded that they fix it. Dr. Olson did spend some time with me attempting to fix my tooth by grinding it down. My time is also valuable, so I asked that I be compensated, and they acted shocked to hear me ask for a partial refund. Later, I received a letter stating that Dr. Olson would no longer serve as my dentist, (like I was going back to see him anyway.) We live in a world where the customer is no longer right and when you make a mistake you just ignore it and hope it goes away. You messed up Dr. Ryan Olson, your letter should have been an apology and you should be begging me to give you a second chance to prove yourself worthy of being my dentist.
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