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Businiess name:
Loud Security Systems Incorporated
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Review by:
citysearch c.
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Review content:
This company uses a contract that includes an evergreen clause. That means it auto renews unless you send them a letter stating you are no longer interested in using their services.
We did just that. We even received a call from the owner John, asking why we are canceling. We provided our explanation, although not needed in my opinion. And they continued to bill us. We went back and forth with them for over a year explaining that we had canceled the services and that if they were truly monitoring us they would have seen that they were not connecting to anything because their equipment was removed.
They did not honor the cancellation, they continued to bill us for a service that we were not using and sent us to collections.
Dirty business in my opinion, stay away, there is no reason to sign a contract for alarm monitoring.
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