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Businiess name:
Renu Body Spa
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Review by:
citysearch c.
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Review content:
I purchased a package for my wife as a gift that was to include a mani-pedi. While she was there they told her that they couldn't fit in the mani-pedi and that she could come back at a later date and they'll take care of her. When she called back she was told that there was no money left on her card and that they wouldn't honor their word. She tried to reason with them by explaining that she was told to come back for the mani-pedi, but they kept talking in circles. Since I purchased the gift for her I felt responsible and called myself, but got the same response. I finally spoke to the owner, Anna, who told me that I can pay them $57.50 and then they would "take care" of the mani-pedi...so they wanted me to pay for the service that I already paid for and they'll be nice enough to what, give me what I paid for? G, thanks. When I took issue with that ridiculous offer Anna stopped me and asked, "Is your wife a minor or something? Why does she have to run to her husband to fight her battles? We are fighting in Iraq and Afghanistan for women's rights and it's a shame that she can't take care of herself and she has to hide behind her husband." Wow! Really? Not a business that I want to deal with ever again. That being said, my wife did enjoy the part of the package that she did receive, but the fact that they stole from us left a sour taste in our mouth.
Pros: Good service if you get it
Cons: Don't live up to their word and insult you
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