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Businiess name:
Mosaic Salon & Spa
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Review by:
citysearch c.
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Review content:
I have been a client for many years, and although I continue to visit this salon for my manicures, pedicures, massages, and facials, I have to say in all honesty, the whole ambiance has changed. First of all, there are too many people behind the front desk and this is very overwhelming - especially to new customers! Sometimes the girls are just sitting around talking. I think you need to hire more "mature" girls who can handle the books better and not chew gum and listen to the radio. I happen to adore the quiet tapes that echo the sounds of waterfalls and the ocean. No need for a radio! Personally, I miss Erica and Heidi because they greeted you by name and knew your services and needs. Front end staff keeps changing and my appointments have been botched up twice in the past two months.
The technicians are wonderful, and that is what I pay these high prices for! I used to enjoy relaxing in the back lounge and even nibbling on fresh fruit. I suggest that you vary the snacks. It is boring to see donuts and bagels evey time I visit. I also miss the lit candles in the fall and winter months. That was just so wonderful! To the owner....please get some new furniture in the lounge. One chair is broken and one couch SINKS when anyone sits! I love the decor, but it needs to be "freshened" up. The pictures look old already!
The reason I comment on all these things is because for these prices, I expect to feel like a queen, and I used to when I first started coming. I know that there are several salons now and maybe when the owner is not around, things are just a tiny bit lax. Who knows?
All in all, this salon and spa is a first rate place to enjoy many services. Try Beata for the best facials and manicures and Slavka for a wonderful body massage with hot stones.
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