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Businiess name:
Krystelle Spa and Salon
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Review by:
citysearch c.
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Review content:
My husband and I had our first experience at this day spa back in August 2005. This was right before the previous owner sold the business. We had a couple's massage and had such a great experience we went back 6 months later. The spa menu had pretty much stayed the same, however the management and massage therapists had changed. Not thinking it would be any different than the first visit, my husband and I signed up for another couple's massage. The two MTs were unsure how to arrange us in the room (although the rooms has not changed since August) and told us that they felt it would be more comfortable for us if we went into separate rooms. It was also mentioned that it was one of the MPs first day working there and she "wasn't comfortable" working in the room with limited space. So we went into separate rooms and I was relaxing as my massage therapist began to do her work. About 5 minutes into the session I could hear the other massage therapist in the room next door talking to my husband and them holding a conversation. This continued for the remainder of the session. I was unable to relax and thoroughly enjoy my experience, and by the time I was done I was more aggravated and tense than I was when I arrived. When I reunited with my husband he told me his MPs life story. I thought it was highly unprofessional as she was paid for her services, not to gossip. Being that this day spa is fairly close to our home it's probable that we will return however next time we will make sure to request not to have the therapist from before. Couples Massage (60 minutes) = $120 + tip
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