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Businiess name:
Payless Water Heaters & Plumbing Inc
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Review by:
citysearch c.
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Review content:
Fast and Honest Service....Wow what a difference with this company. I called Payless Water Heaters on Saturday morning and was able to speak to someone who cared. I had a plumber at my door step within a few hours of calling. His name was Ricky, he came in my house after putting on white booties on his feet (so my floor wouldn't get dirty from his boots). He went through the house into the garage with his tools and within 30 min's of running tests and checking out what the problem was he gave me & my husband (who is disable and unable to complete the repair himself) all of our options. Thank god the water heater was able to be repaired and not replaced. The price was less than $300.00. After the repair was completed he even took the time to show me how to shut it down? if there is an emergency like an earthquake. He took his time with us and did a very clean job. Dealing with Payless Water Heaters was much better than dealing with the other company that I waited for over 4.5 hours on Friday. The company who came on Friday didn't even say sorry for being 2 hours late when he got there. He stormed in my house and looked at the water heater and without pulling out a signal tool he told me I needed to replace it for $1735.00 with 2 min's of being in my garage, and could did it until Monday after he picks it up from the plumbing store. I?m so glad I had a bad experience with the first company because Payless Water Heater was hands down a much better company to use for my water heater. They are a great company. Everybody was friendly and very helpful. I give them 2 thumbs up. I would HIGHLY recommend them to anyone who needs a water heater serviced or replaced.
Pros: Very Professional
Cons: I had to pay to repair, better than replace
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