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Businiess name:
Fireplace & Granite Distributors
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Review by:
citysearch c.
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Review content:
I work for Capital Roofing an Insurance Restoration company. I had a customer that had a marble fireplace that had been damaged by water leaking in after a storm, so I needed to find a good company to Sub-contract the work to.
I called all the Marble and granite businesses that were accredited by the BBB in the Charlotte area, and Fireplace and Granite Dist. seemed to have the best customer service and were very knowledgable on the phone.
My Customer and I met one of thier sales reps out at my customer's house the following day. The rep did an outstanding job, she brought several samples and answered our questions in detail. She worked hard to help my customer find exactly what she was looking for.
During the removal of the old fireplace surround The origional builder of the house had used hidden scraps of wood to chim up the slabs of marble.
Rather than taking the same "shortcut", Fireplace and Granite Dist. went back to the shop and re-cut 2 new pieces of stone from the same slab.
As a contractor myself I looked very closely at the finished product and I was very impressed with thier workmanship.
The new job was installed properly, the seams and lines look very small, straight, and Crisp. My Customer was extremely happy with the finished product and so am I.
Thanks guys!
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