Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Olson Energy Service
|
|
Review by:
citysearch c.
|
|
Review content:
I ordered oil and service from Olson and they sold me on their $160 annual service contract with attractive discounts on oil. The contract specifies that they will give you various discounts on parts and service throughout the year (basically an warranty instrument), but the important thing that you get is an annual service where a technician comes out and ?inspects, adjusts and completely services? your furnace. Their tactic, however, is to send you reminder postcards about the annual service during the hot summer months when you aren?t thinking about heating. They then go quiet until your contract expires/renews and then they keep your money without ever servicing your furnace. I called to schedule my annual service visit in January ? still within my coverage period, and I was told that they had no schedule opening for three weeks? until I was beyond the fully paid contract period. They said I would have to pay for another service contract or they would not come out. I spoke to the service manager, Jim, and pointed out that the contract is black-and-white on the topic of being entitled to a service visit, but he refused to honor the terms of the contract and then began ducking my calls. I recommend avoiding this company on the basis of how they choose to handle billing issues that are not in their favor.
Pros: Local company
Cons: Questionable practices and horrid customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|