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Businiess name:
Bliss Day Spa
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Review by:
citysearch c.
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Review content:
I’m wondering if I had the same person do my pedicure at Bliss as the person who commented about crummy service. I agree the service was horrible! A friend who had never been to Bliss gave me a gift card. I went for a pedicure first because they said they couldn’t fit me in for both hair and feet even though the place was empty when I got there. The massage chair during my pedicure didn’t work for me either and they didn’t seem to care. I had to repolish my toes myself when I got home because the polish was bubbly and all over my skin. My cuticles were bleeding and my heels were sore when I left. And the older woman with red hair who did my pedicure kept trying to sell me facial products! I went back again to use up the gift card on my hair because I didn’t want to waste my friend’s money. The place was empty again. I had to go to Mood Swings Hair Salon to have the color fixed but they couldn’t do anything about the cut because it was too short even though I only asked for a trim. Both times I went to Bliss they messed up my appointments and then blamed me for it! Plus there was a balance due and when I checked the brochure the services I had done should have been covered by the gift card with money left over. I’m not sure what they tacked on to the bill. I didn’t bother questioning because when I saw my hair I just wanted to get out of there! And both times I went in they screwed up the time for my appointments and blamed me for it! One receptionist looked like she was twelve years old and she was rude. The other one with lots of tattoos was totally clueless. When I went in the second time for my hair there were two employees who I think were hair stylists standing around whispering about what I assumed was other clients. I had to wonder if they talked about me when I left too. They were also talking about how the place had a black mold problem and water damage. I don’t get it because the place is very pretty. I guess they care more about decorating and trying to push products then they do about quality customer service. Big thumbs down for Bliss. I’ll never go back and I’m spreading the word to everyone I know. I don’t think they’ll be in business much longer. I highly recommend Mood Swings Hair salon for hair and nails. They are professional and skilled and treat their clients wonderful.
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