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Businiess name:
Big Al's Beaverton
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Review by:
citysearch c.
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Review content:
If I could give this place zero stars, I would.
Here is the gist: TERRIBLE, RUDE, SLOW SERVICE. Took over an hour to to get food, only after sitting there for 30 minutes to be helped.
The food is alright (price sucks for kind of food they serve).
Spend your money and time else where.
Myself and 3 other friends get there at 9.45 on a Friday night for dinner at the main restaurant area. There is about 5 or 6 other tables so it is not packed at all.
It takes 30 minutes for a server to finally come to our table (this is only after making direct eye contact and staring them down, does someone finally come) and ask us for drinks. No apology or anything, especially considering that fact that another party comes in AFTER us and is served drinks before we even get any help!!
Ok, so then ANOTHER 30 minutes later (not exaggerating) they come with our drinks. This server has the audacity to ask, "Are you ready to order, or do you need more time?"
Um...exactly why would anyone need more time if they have been given an hour to memorize the entire menu??
Some time goes by and a completely different server comes out with napkins (napkins? We ordered food, not extra napkins?). She tells us that she will be our new server...uuuh...were we that difficult to serve that the other waitress (named Nicole with the shirt #30 on it, by the way) was incapable or serving us? She instead started cleaning mustard bottles. Okay.
25 - forever - minutes later. Yes, 25 MORE minutes. The food is finally brought out (only 3 out of 4 of us ordered, so it shouldn't have taken that long anyway).
Our meal was alright, one person ordered a burger with gluten free buns. The check comes out, they charge us $2.50 for some puny buns?? No where on the menu does it say there is an extra charge and the server FAILED to tell us there would be that charge. I would've been happier to know that I would be paying this ahead of time, but it was rude to find this out in the check.
The worst part is that it wasn't even busy. If it was I could have more understanding, but no.
I will never come back.
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