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Businiess name:
Mercury Moving And Storage Systems
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Review by:
citysearch c.
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Review content:
From the start Mercury was very easy to deal with - Jessica answered about a million emails for me - always being patient and giving me a lot of useful information & responding with lightening speed!
The process of getting an estimate for my move was quite simple & they explained the various options so that I understood each one completely. They worked with me to figure out which options worked best for me & my situation.
The movers arrived exactly on time (even with insane Boston traffic), were very friendly, and started prepping my furniture to load on the truck. They brought furniture pads & got the mattress & boxspring covered & ready to move. When they found a box that wasn't properly packed they took the time to retape or repack it.
I was moving a 75 gallon fish tank & the guys could not have been more patient with me as I prepped the tank to move it. They even offered to help (which was completely NOT their job...) with moving some of the water & fish. They were very patient when it came to moving the tank & stand and never once complained (even though I know it is a HUGE pain). They were very careful with the tank & made sure it was properly padded & protected for the drive.
Once we got to the new place, the guys were great about making sure all the boxes & furniture ended up in the right places, even though my labeling was both confusing & lacking. They were incredibly careful the whole time to make sure they didn't let my cats out of the house.
I was pretty overwhelmed when trying to choose a moving company (there are WAY too many options out there)! However, Jessica & the rest of the crew at Mercury made the experience easy - they provided as much information & help as they possibly could, were conscientious, careful & accomodating. They made the nightmare of moving a LOT easier. I could not be happier with Mercury & will refer any friends & family to use them : )
Pros: Easy to communicate with, punctual, patient, friendly, careful, accomodating, thorough... AMAZING!
Cons: not a single one : )
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