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Businiess name:
Rodman's Discount Food and Drug
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Review by:
Guest
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Review content:
I've been a customer at Rodman's for years for all the reasons cited here. However, my recent experience leads me to seek all merchandise elsewhere.
I bought some Liquid Plumr Foaming Pipe Snake at Rodman's. I have have purchased the identical merchandise regularly at Rodman's for years. After returning home, I placed the bag containing the Liquid Plumr (LP) on my dining room table. The LP largely poured out of the bottle through no discernible source, burning a hole in the tablecloth and burning through the surface of the table.
I returned the acid filled bag to Rodman's. I spoke with the General Manager who told me that I must have caused the leak. He made fun of the fact that some kind of bug had attached itself to the liquid, citing it as further evidence of my neglect. He directed me to replace the items in the bag at no charge, retained the wet/acid affected receipt, and performed no inspection of the remaining stock of Liquid Plum'r. I returned home carrying the new parcel carefully in the front seat.
Upon my arrival at home, the plastic bag filled with Liquid Plum'r leakage, and beginning to affect the wood floor underneath.
I again returned to the store, carrying the acid filled bag within another bag. I brought the destroyed acid-eaten table cloth and asked for recompense. Because the dining room table already had suffered more minor scratches, I sought no compensation and I had avoided damage to the floor.
Based on the massive leakage from both bottles, it was clear that the Rodman's stock of the item was injured before it left the store.
Rodman's General Manager and owner told me that the problem was not the product but that based on the two returns of the product I was an "habitual returner," and refused to do anything to address the damage caused by the weakened product packaging. They alleged that the two leakages were my fault and had nothing to do with the store.
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