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Businiess name:
City Volkswagen
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Review by:
Guest
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Review content:
Took my Jetta in for a check - the airbag light was on and my horn did not work. Unfortunately the repair is expensive (replacement of airbag) but I was extremely impressed with the care and concern I was shown by the service person. George explained the situation fully, and also that since my car was just out of warranty, he would see if VW would work with me to get the repair done.
In addition, he told me there was an outstanding recall on my car, and had the ignition coils replaced at no cost. I had taken my car to the dealership where I purchased it (in another state) only 2 months ago for a complete "going-over" and they never mentioned the recall. Never asked about it or offered to handle the repair. Horrible.
I am so impressed with City Volkswagen that if I buy another car before I relocate, it will be from them, whether VW helps me with the airbag replacement or not.
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