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Businiess name:
Brown & Wood Jeep Mazda
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Review by:
citysearch c.
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Review content:
I heard great things about Brown & Wood so I took my car there for some small repair work. So I picked up my car 5 hrs later while sat across the street at the Texas Steakhouse. The guy told me the work would be done 1 hr later. I called, he was gone at lunch, so I left a message. 2nd time, I left a message. No one ever called me back until 5:30 that evening- when I thought they were closed! Needless to say- they didnt fix the problem, doesnt look like they tried to attempt it, left grease all over my gear shifts. I was so mad that they didnt attempt to fix my car- I went up there, the big boss wasnt there. I called and left a message and no one called me back. I know not everything can be fixed immediately- but I do know that you should call someone when something is promised, and that the manager and owner should have called me back. Im not even that mad that they didnt call me back when promised, or that I couldnt get a manager- but more for wasting my time. I totally feel like they blew me off thinking I was a college student- so I wouldnt go there, and I wouldnt advise anyone else to go- especially students. They didnt care about me or worry if I would send them business again because they knew I wasnt going to be there forever. Im in med school here, so Ill be here for awhile.
Cons: Discriminated because Im a student.
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