Brown & Wood Jeep Mazda

Thought we had found a winner. WRONG!!!!!!!!!! they are just as bad as the ones on the corner. You pay out the butt for a car and then you call back and the salesman you dealt with is no longer there, So now from one person to another the little phone passing begins. Doesn't matter what was said when you got the car cause and I quote, "they don't work here anymore" so anything that was said in good faith is NULL AND VOID now. Thanks for making my daughters 1st time buying experimce where she thinks that all people do is lie as you have. GREAT JOB JERKS! more

if you are not a BROWN OR A NEIGHBOR OF BROWN YOU ARE BEING GOT BIG TIME, DECIEVED TAKEN ADV ANTAGE OF. Pros: ALOT OF BRANDS Cons: ALOT MORE TROUBLE,LYING, CHEATING, DECEIVING more

I can't say that I've been here, but I will say that the whole discriminated against a student thing seems pretty baseless to me. There was nothing in that review that sounded like discrimination at all. Maybe they were just being mean because the reviewer was making a pest of himself. Just a thought. more

I heard great things about Brown & Wood so I took my car there for some small repair work. So I picked up my car 5 hrs later while sat across the street at the Texas Steakhouse. The guy told me the work would be done 1 hr later. I called, he was gone at lunch, so I left a message. 2nd time, I left a message. No one ever called me back until 5:30 that evening- when I thought they were closed! Needless to say- they didnt fix the problem, doesnt look like they tried to attempt it, left grease all over my gear shifts. I was so mad that they didnt attempt to fix my car- I went up there, the big boss wasnt there. I called and left a message and no one called me back. I know not everything can be fixed immediately- but I do know that you should call someone when something is promised, and that the manager and owner should have called me back. Im not even that mad that they didnt call me back when promised, or that I couldnt get a manager- but more for wasting my time. I totally feel like they blew me off thinking I was a college student- so I wouldnt go there, and I wouldnt advise anyone else to go- especially students. They didnt care about me or worry if I would send them business again because they knew I wasnt going to be there forever. Im in med school here, so Ill be here for awhile. Cons: Discriminated because Im a student. more