Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
D & L Window Tinting
|
|
Review by:
citysearch c.
|
|
Review content:
D&L is an unbelievably unprofessional place. I'm surprised it's been in business for so long. In mid-August, I brought my brand new BMW to get the windows tinted. To my horror, the technician proceeded to shatter the passenger-side window within twenty minutes. While I understand that accidents happen, I am extremely disappointed in D&L's complete disregard for customer service. Here are some highlights of my unfortunate experience:
1. D&L had agreed to replace my window with an OEM window at a nearby glass shop despite my insistence on having the work done at the BMW dealership. I finally agreed to compromise, yet when I got my car back it was installed with an aftermarket window rather than the OEM I was promised. In addition, there was shattered glass stuck in the door panel that continued to fall out several days after the incident.
2) D&L refused to let me take my car to the glass shop until after I paid for the botched tint job at a mere 10% discount.
3) D&L denied responsibility for three long gashes (obviously caused by the shattered glass) on the passenger-side door.
4) The management was uncooperative, insincere, and shockingly rude throughout the whole ordeal. They even went as far as accusing me of trying to commit insurance fraud.
So if you're in the Baltimore area and are considering getting your windows tinted, do NOT, under any circumstances, go to D&L! They have no manners and no sense of responsibility whatsoever.
Pros: want to get the worst customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|