Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Rover Oaks Pet Resort
|
|
Review by:
citysearch c.
|
|
Review content:
I love the staff here and my dogs are always happy and healthy when I go to pick them up. I always have an easy time of making appointments and they'll always remind me if either of my dogs need any of their shots or if I need to bring my dogs' updated records with me. It's maybe slightly more expensive than some places, but I know how big the "bunk" is my dogs are staying in and I know the staff will always feed them the food I bring for my pups. You're always welcome to bring extra toys, pillows, blankets and treats for your pets during their stay, which I know my dogs appreciate immensely. They get playtime with other dogs and are allowed out into the yard 4 times a day. You get the option to purchase extra playtime too. For a little extra, there are some suites for rent too! ;)
I had one snafu with the grooming department. I broke down one time we were heading out of town and asked them to trim up my one dog (a Schipperke/Collie mix). When I went to pick them up, they had given my other dog a bath free of charge which I was more than thankful for. However, after insisting they, under no circumstances should *shave* my Schipperke, but simply trim around his ears/bum/tail, they did! I was so upset and the manager on duty was extremely understanding. They called me the very next day to offer me a solution and they were very pleasant about the whole thing the whole time. While I'm still hunting for a good groomer, I have found my kennel! Just because of this one little incident, the professional manner of the grooming manager and the kennel manager are the reasons I keep going back and will always go back.
Their hours are convenient for pick up and drop off and parking is never a problem. I know there are some medications that they will charge you if they have to administer them and there is a surcharge if you want the premium (California Natural) dry dog food fed to your dog, which isn't a big deal since I always send along my own anyways.
Pros: Clean, helpful staff, more than enough parking.
Cons: Maybe just a little expensive, but well worth it!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|