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Businiess name:
Grayson Subaru
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Review by:
Guest
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Review content:
I had a great experience early on. So much so that I returned after going to other car dealerships. Other dealerships had just as much to offer but I felt like my salesman could be trusted and wanted me to walk away with a car. Many of the other salesmen I experienced acted like they sale cars "a dime a dozen". My only concern was the wait time and follow up after I made my purchase. There was extensive wait times throughout the process. I was promised (not by my salesman. A manager I think) a replacement bulb for a missing light on the front of the car and that I could get it in a week. Its been about a month since I bought my car & I havent recieved a call about the replacement bulb. I eventually called myself and also requested a maintenace report on the car so I could know when the last oil change ect was. I was told that he (not the manager but my salesman) would check and get back in touch with me. I still havent recieved that phone call. When I get the time I will call again or make a in person visit to the dealership. I am please to say that I went to get an oil change despite knowing if it was time or not and the bodyshop workers were impressed at how well my used car has been kept. This made me feel really good to know that things weren't going to fall apart as soon as I drove it off the lot. Overall, I rate this experience a 4. I would return and recommend friends and family.
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