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Businiess name:
West on Centre
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Review by:
citysearch c.
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Review content:
CROOKS: DO NOT BE TAKEN ADVANTAGE OF, in June of this year my father passed away, my family had the funeral reception at West on Centre, we had a contract with the restaurant for the day of the buffet reception. We ordered 2 salads at $40 each, 2 lasagnas at $60 each, 2 desserts at $24 each, and then coffee for $3 per person for a total of $332. Well the restaurant charged my credit card twice once for $523.75 and the other charge for $439.95. They then refunded my card for $429.95. When I got my bank statement, I called the restaurant to alert them that they had still over charged me. They then told me that they had given me an extra salad and that they were charging me for it. In addition, they had clamed that there was 39 people at the funeral reception when I had an exact head count of 28 people. They also put in an additional charge for a table cloth?? For an extra $5. I told the restaurant I did not ask for an extra salad nor did I want an extra salad and further more I NEVER saw them bring out an extra salad. The restaurant claims they provided the funeral party with 3 salads and so they are charging me an additional $40. Therefore, they took it upon them selves to bring out an extra salad and it was not part of our contract for the party. They took advantage of a grieving family that had just buried their loved one. I have contacted the restaurant 4 times and still have not received the $40 dollars for the salad that I did not want, that I did not order, nor that I did not see an extra salad brought out. I think they have awful business practice and over charge their customers without regard. I am posting this review to prevent this restaurant from taking advantage of more consumers. CONSUMERS BEWARE!!!!
Cons: TAKE ADVANTAGE OF THEIR CUSTOMERS
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