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Businiess name:
Farestart
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Review by:
citysearch c.
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Review content:
I really like the food here and the Wait Staff are usually nice. I am writing this in response to the Elitist attitude the Chef (?) took with my Friend last Fri. She ordered the Apple Fritter dessert which came w/one scoop of ice cream and 3 fritters. She got half way through it and we asked the Server for another scoop of ice cream. She nodded and walked away. About 5 minutes later a guy in a white Chef's coat came up to our table and infomed my friend that they would not give her another scoop of ice cream because they make this dessert w/one scoop and that is that. When she asked why she could not just get a scoop of ice cream, he said "that is not how we roll here, and I do not think you want to buy a side order of 2 scopps for $3.50."
Basically, he just refused to give her more ice cream, no matter what. Excuse me, but what ever happened to "the customer is always right", and since when does a "Chef" come out on the floor to refuse a Customer's request? We would have gladly paid for the scoop if they would have brought it. I considered this an insult and very unprofessional. I have enjoyed the food here, but honestly, there are plenty of other restaurants in the area that treat their guests with respect and would not hesitate to provide something as simple as a single scoop of ice cream! I would NOT reccomend Farestart if you want good service along with your food.
Pros: good fries-unsalted
Cons: snooty attitude
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