Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Santa Monica BMW
|
|
Review by:
Guest
|
|
Review content:
Keep up the high level of service--I would love to have this great experience my next service. The staff was the most efficient, friendly and courteous that I have encountered at Santa Monica BMW. Reynaldo and Rosie were quick and efficient. I was greeted immediately upon my arrival and introduced to Ray (Reynaldo), who quickly took down all of my information. Everything was dealt with on the service end. Ray was terrific. He called me to advise when the car was ready and told me I could pick it up the next morning at my convenience. I forgot to remove a box from the trunk of the rental car and I called the next day to ask about it. Turned out that Rosie had already retrieved the package and had left me a voice mail, which I had not yet heard. She told me that she had the box and I could pick it up from her. This was handled "beautifully." It was great not having a big bill at this end; the warranty actually covered this repair! Brakes are no longer making whistling sound-guess the new brakes were in order. I have not yet been able to test the navigation or CD player to confirm problems resolved. Car was washed and clean. Car washed-I was happy. To make this better, you cold vacuum interior, but that's just me! The loaner was a new 328i, and I loved it. All of the controls were familiar BMW.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|