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Businiess name:
Rapids Water Park
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Review by:
Guest
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Review content:
This is actually a waterpark NOT for small children (1 to 6 Years). All the rides are for adults and the kids have no fun. We had came on a Tuesday to beat the rush, and there was a small wait. When we came home we had a great day. The price is very expensive and they eased this with apperently a "Buy One Admission, Get One Free", or so the lady said. We came back and the lady tells us our total was $88 Something. WHAT?!?!? Then she became VERY rude and told us that the coupon entiles you to pay 2 admission and then get one free. (Yeah in fine print). So, we asked the lady to speak with a manager. She got mad and threw a fit, but then the manager came. She said that it is printed on the coupon and that we did not correctly undersatand the orignal employee. YEAH RIGHT! Five of us heard "Since you paid full price you can come back for free". The manager was VERY rude to us and was not giving up that it was our fault and we should have known better. We walked away. She asked us if we wanted our coupons back. HELLO? You just treated us very rudly and you expect us to come back?We came backto the parking area (Have you note it was $10 to park). We went out and we demanded our money back. The guy was actually very resonable and we actually did apoligize for their rude behavior and gave us our money back. Overall we wasted our time and money over something not even worth thinking about.
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