|
Review content:
My family of four kids and me and my husband rented from Erik at Camper Rentals. We saved up for this trip for awhile and were real excited. I mention we saved our money because we are not rich. When it came to the day to pick up the RV, they were late and thus rushed us through the walk through. Needless to say, we should've looked at every detail. When we got on the road, the TV did not work. Did I mention I have four kids? Our trip consisted of about seven states in a two week time frame. One of the main reasons we rented this RV was because it had a big TV. After several calls to the company, Camper Rentals, we got no help to remedy the situation. We were left with the whole trip and no TV. Then, when we went to pull out the hide a bed from the couch, there was a huge stain on the carpet. We called Camper Rentals and notified them. They said, ok. Also during our trip on the road, the closet door and the refridgerator door kept flying open. I was constantly getting up to shut them. We called Camper Rentals and let them know. They said OK, thanks. During all the calls back to Camper Rentals they would say, it was the previous renter from Switzerland that did all that damage and messed up the TV. They said they were trying to get ahold of them to fix it. I'm thinking, why didn't you notify us of these problems before renting? During the walkthrough? Needless to say, when we got back, we were told we would not get our deposit back because of the carpet, dents in the fridge, and chip in the closet door. I said, WE CALLED YOU?! They said, no you didn't. Besides that, they went and charged us again. We said, that's illegal, you can't do that. No response. Erik who owns Camper Rentals is only out to take your money and then some! Like I said, we are not rich, we were very carefull to take care of the RV. We were taken for the worse ride ever. Do not rent from them! The good reviews here are mostly from their office. I can't believe people can be so dishonest!
|