|
Review content:
Koeppel had a black 2008 Dodge Avenger, which is all my son wanted. After exhausting every effort to find a decent one locally, including actually purchasing one last week that turned out to be a stolen vehicle, we broadened our search on cars.com and found the vehicle at Koeppel. Yes, it was an hour and a half away, but Pablo negotiated the price I needed, assured me the car was mint condition (IT WAS!), and we made the trek on Sunday, January 16th, 2011. I was so confident in Koeppel at that point, my brother gave us a ride, dropped us off a half hour before the dealership opened, AND WENT BACK HOME... leaving us in Queens. From start to finish, I was not disappointed. The follow ups from Pablo prior to the purchase were incredible, his willingness to go to bat for us to get us the price we needed was unsurpassed... Jhonn then took over with all the details, even giving us temporary credit because I didn't bring a certified check with me (no banks were open when we struck the deal, nor on Sunday morning). They are allowing me to overnight the certified check... There was a misunderstanding, as I stated a cash deal on the phone... not thinking that my home equity line of credit check wasn't going to be valid, especially out of state. But Jhonn made the deal work and we drove the vehicle home. This is a quality used vehicle, compared to the myriad of others we saw, drove, and actually owned for a day. The price was right near our budget, and the quality... its as if the vehicle was never used. I will not hesitate to return to Koeppel for vehicles for my wife, myself, or my other son, who is coming of driving age next year... Thank you so much... there is not a single blemish on the entire experience, from the initial phone call, through the completion of the transaction and driving it off the lot. I've dealt with a lot of auto dealers over the years, and have never encountered one as fantastic to work with as Koeppel.
|