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Businiess name:
Devoe Cadillac
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Review by:
Guest U.
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Review content:
I bought my 07 ESV Escalade from this dealer because of reputation. The entire buying experience was pleasurable and first class. No pressure, and highly professional staff. I liked the fact that their GM, Mark, took time to chat with us both before and after the sale. I might note that I drove 150 miles to buy from DeVoe. What really makes this dealer stand out, is that I recently went on a long road trip in the car, and found it was more uncomfortable than I would have liked...so uncomfrotable, I was thinking of trading. I called down to Devoe to tell them them this and see if they might have a Mecedes or some other large Highway SUV to trade for and explained my disappointment in the Escalade on this long trip. The salesman I spoke to, asked if he could call me back. A few minutes later, Mark, the GM personally called back and we chatted and I told him why I was considering another brand and he asked me what size wheels were on my car....I told him the nice looking 22"s, he then suggested I drive down, and let them place some new 18" wheels and tires on it and let me drive it out on the Interstate and see how they ride, in addition he said he had several used cars I might be interested in. I went down yesterday, the put the new wheels on the car, washed it and I went for a short drive and immediately could tell a huge improvement in the ride. I did not even go to interstate. I went back and paid him a fair price for these "takeoffs" as someone had upgraded a new car to bigger wheels with the idea, that after a week or so of driving, if I didn't like, they would take off and give me my money back. I drove 150 miles home and it was a new car and I can not say enough about this dealership and the personal attention they give.
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