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Businiess name:
Centennial Chrysler Jeep
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Review by:
Tosha C.
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Review content:
SCAM!!!! When I bought my car at Centennial Chrysler Jeep it came with a 36,000 mile factory warranty. The finance person, Shilpa, explained that I may want extended coverage especially since I bought a convertible and the mechanical components can be expensive to repair. I decide to add what she explained as a 24,000 mile extended warranty. When the time came that I needed a repair I took it into the dealership where they told me my warranty had expired due to the current mileage on my car. I told them I purchased an extended warranty. They explained that I had not paid $1,500 for EXTENDED coverage but that the warranty started from the date I bought my car and was effective the same time as the factory warranty. I told them that nobody would buy an extra warranty if they knew it was not going to extend the already existing factory warranty that was completely absurd. Come to find out that the finance person, Shilpa, completely lied to me and basically scammed me out of an additional $1,500 when I purchased my car. Now I want to know how many other people have they told the same thing to knowing that that they are blatantly scamming people. Not being familiar with the paper work and financial wording I was trusting that what she was saying was true and I’m sure she’s told and sold people the same thing! This is not a dealership I would advise anyone of going to.
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