Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Pine Room Tavern
|
|
Review by:
C H.
|
|
Review content:
Went with a group of around 20 people. On the phone, the restaurant was clear that by sitting at separate tables we could avoid the single check and 20% gratuity requirements for party over six.
We sat at different tables and were handled by different servers but they still charged each table of 4-6 by their policy for 7+ at a table. The food and service was nice, and the servers were apologetic and diplomatic in handing us of to management.
However, management was extremely rude and insistent that we had agreed to this. At no point did they express any concern about our experience or the possibility of a miscommunication.
Most people had already paid and left - we weren't trying to stiff our servers.
Any excuse on their part or touch of customer service would have been sufficient, but instead they were adamant that we pay up and get out and that they were completely right about everything.
I have worked in food service, and I understand the stresses that can come with a large party and that the customer is not always right. However, an upper scale restaurant needs to be able to handle that with some aplomb. The Pine Room Tavern is clearly not there yet, and it's not worth risking your fine dining experience on being treated so poorly.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|