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Businiess name:
Metro Air Services
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Review by:
citysearch c.
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Review content:
My upstairs unit wasn't working so I called my warranty company AHS (American Home Shield). They assigned my repair service request to Metro Air Service in Loganville. They called me 1 hour later and set up an appointment for the next day. At first I was nervous because I couldnt find this company listed with the BBB. But they changed my opinion quickly.
The next day the technician called me to let me know he was on his way and arrived when he said he would. He diagnosed my problem immediately and told me the motor went out on my unit. I had trouble shooted the problem and I honestly thought that was the problem and I knew I couldn't fix it myself. I called the next day to set up another appointment for him to come out to replace the motor and set up the appt for the next day. Again the tech came out and fixed the unit in a short amount of time and gave us suggestions about how to possibly prevent this from happening to the other unit.
Everyone was very nice on the phone. The tech was honest, friendly, experienced and he came during the specified appointment time. I recommend this company to anyone even if you don't have AHS Warranty. Thanks Metro Air for getting my house cool again. CHEERS!!
Pros: Friendly, honest, reliable
Cons: I should have called sooner
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