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Businiess name:
San Mateo Rentals
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Review by:
citysearch c.
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Review content:
San Mateo Rentals takes our reviews seriously, and I am sorry we did not meet your expectations. We did want to address a few of your comments: for the truck you rented we do charge .75 per mile, we will tell you that on the phone, and we will tell you that when you arrive (last time we checked UHaul was .99 per mile). When a truck is returned we take every truck, every time, to our pump to make sure it is full- we never go by the needle. This strategy avoids anyone from "covering the previous renter". If the amount of fuel needed is up to a gallon- we do not charge the customer. If the amount needed is over a gallon we do charge-sorry. Not sure why your truck required 1.5 gallons, could have been the nozzle at the gas station, or distance from here that you filled up at. Lastly the moving blankets are not included, we do our best to keep them clean, and we are disapointed that yours were not. We would be happy to apply the $3 for the two pads the next time you come to see us.
San Mateo Rentals
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