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Businiess name:
University Tire & Auto Center
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Review by:
Guest
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Review content:
Bought 4 tires, and immediately after I left, I smelled strong fumes. The check engine light came on, I took it to another shop and they found that the oil cap was off and oil had spilled all over the engine. Despite the oil spilling, the oil was still over a quart over full. I went back to University Tire and Auto and they denied ever touching the oil, but then later we saw paperwork that showed they did an oil check. Their explanation was that the oil cap was already off and it just so "happened" that I smelled the fumes after leaving their shop. I consulted 2 independent auto shops and they both said the explanation provided was extremely improbable, and that the only explanation could be that University Tire and Auto made a mistake, which would explain why all the problems started immediately after leaving their shop. The manager was very condescending. He paid me lip service, but never offered any other explanation or cared about providing customer service. Awful place!
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