University Tire & Auto Center

I can not say enough nice things about the folks at the airport road location. They do fast work, are very affordable, when they fix something, it stays fixed, when something doesn't need to be done or can wait, they always give me that option, and I really do enjoy just chatting with the guys there while I am waiting for service. Of all the repair places I have been in my life, they - and another in lowell, MA - are the best and I highly recommend them to anyone. more

This was the first time we went to University Tire and Auto Center and we used the Airport Road location. My husband is very picky about tires and knew exactly what he wanted and boy did University Tire deliver! They checked not only the tires and alignment, they checked over our entire car! I was amazed...what great service and quality work. We will definitely use University Tire and Auto from now on!! more

I have been doing business for over 20 years at University Tire and Auto. They never disappoint with their excellent service, honesty, fairness and prices. They go out of their way to help. Years ago, my elderly parents were in town for a visit and drove my car with the parking break on. Needless to say there was smoke in town. Not only did they do the repairs immediately, they drove my parents to the local mall while the repairs were being completed so they could have lunch. Then they picked them up when they were finish. U Tire is the best! Sue W. more

Pretty speedy service. Tried to work with my budget. Rudy Coles was professional and courteous. more

Waiting till the last day and the last hour I was still able to get an inspection quickly and with the same great service, thank you. more

Best place in charlottesville to have car serviced and buy tires. Onnie and Bill are the greatest. Friendly, fast and courteous. I have been a loyale customer for years. Highly recommend University and Tire to everyone. more

have been going there for years and have always gotten good service. more

Bought 4 tires, and immediately after I left, I smelled strong fumes. The check engine light came on, I took it to another shop and they found that the oil cap was off and oil had spilled all over the engine. Despite the oil spilling, the oil was still over a quart over full. I went back to University Tire and Auto and they denied ever touching the oil, but then later we saw paperwork that showed they did an oil check. Their explanation was that the oil cap was already off and it just so "happened" that I smelled the fumes after leaving their shop. I consulted 2 independent auto shops and they both said the explanation provided was extremely improbable, and that the only explanation could be that University Tire and Auto made a mistake, which would explain why all the problems started immediately after leaving their shop. The manager was very condescending. He paid me lip service, but never offered any other explanation or cared about providing customer service. Awful place! more

Oil change and tire rotation in less than 30 minutes! Great job more

I had a tire blow out last Saturday afternoon and had my car towed in to their shop. They got my car in the shop and brought me out to look at my other tires with the car on the lift. They were worn out and I needed 4 tires. Not realizing I needed tires I hadn't budgeted for them and my funds were low. Bill gave me several tire options and recomended one that fit my budget. He also went the extra mile by looking on there website giving me and additional $ 30.00 off coupon. When we arrived at 4:30 I didn't realize they closed at 4pm on Saturdays but they never said a word about it. My car was ready by 5pm Bill thanked me for my business and said have a great day. Now that's customer service. more

I first went for inspection. No attempts to sell me stuff. I went back when I had dead battery. No attempt to sell me stuff. Quick Service. So far, I believe, honest guys. I will go back again. It is hard to find good service so I'm glad to have this place I trust. more

I got my oil changed and tires rotated here once, since they had a coupon to get both done for a good price. Even with making an appointment a full week in advance, I had to wait 2 hours to get my oil changed and tires rotated. 2 hours, with an appointment. Normally, I just go the jiffy lube and have it done in 20 minutes. While the lounge was nice, there were plenty of magazines and even a tv to watch, I was not happy with how long it took. I don't have any complaints about the job they did (the car seems to be running just fine), I probably will not go back here again. more