Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Saugerties Furniture Mart
|
|
Review by:
Michael J.
|
|
Review content:
BEWARE!!!! STAY AWAY...IT"S NOT WORTH THE UNPROFESSIONAL CUSTOMER SERVICE!!!!
BEWARE!!!! STAY AWAY...IT"S NOT WORTH THE UNPROFESSIONAL CUSTOMER SERVICE!!!!
I received a message on my answering machine from Russell stating that I must call him back by 6pm that evening if I wanted to receive my deposit back from the order of the night tables.
When I returned his call, Russell was as unprofessional a person as I have met in my 54 years. He said that before he would take my credit card information to return the deposit "You will wait until I am through with you" He proceeded to curse at me holding me hostage if I wanted my 200.00 back. When I started to share with him that had he called the company when I had asked in December, we may have decided based on the information about the company to get a different set, he refused to take any responsibility. When I became frustrated with the way he was treating me I said "I refuse to accept your disrespectful, unprofessional manner", he said he didn't care and if I wanted my money back I would have to listen to him. I told him he really needed some training in customer service, he told me he had been in business for over 60 years.
I will never return to Saugerties Furniture Mart for any reason. I hope that others heed my warning and do not support such unprofessional behavior.
BTW here is what their website says about Customer Service:
Our courteous Customer Service Reps are available to address any concern you might have regarding your furniture order. Our job is to ensure that you are a satisfied Saugerties Furniture customer and that your furniture meets industry quality standards. Should you have a question about your furniture purchase, please contact us at the number above.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|