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Businiess name:
Candlin Pet Hospital
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Review by:
Ousama K.
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Review content:
I contacted Candlin today to see if they could provide me with the date and amount I paid for a six-month supply of HeartGuard Heartworm pills for my dog. The receptionist was not very enthusiastic when I asked if she could help me. "I'll try" in a very dry tone was her response. After a minute or so on hold, she returned with, "I cannot find the record in our new computerized system". I asked if she can tell me from hard copy, the date I had the appointment. This would at least provide me with a date to look through my bank/credit/check statements (I couldn't remember how I paid for appointment and pills). Then the receptionist came up with a date. I asked her what they would charge for the pills. Her response was which brand...I replied HeartGuard. She then told me $45.00. Wow, that wasn't so difficult. I hope others do a better job of keeping track of vet expense records than I do. I just felt like I ruined her morning by asking for help.
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