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Businiess name:
Jack's Bar & Grille
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Review by:
citysearch c.
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Review content:
HORRIBLE. Do you know how you try to like something but it just won’t happen? That’s how I feel about jacks. I can’t fathom how a place can possibly get WORSE every time you go there. I will roll a few of the visits together for you.
Of the numerous times we have been there, there has only been 1 truly GOOD experience. Most of the times the staff is blah, not helpful, forgetful, and they seem to be "high maintenance” and stuck up people not down to earth people.
First of all....when the place is full of about 6 customers and 6 workers and no one comes to seat you that’s a problem. We finally decided to seat ourselves towards the outside bar and 1/2way there got told we “will be right with you.” Well, where were you 10 minutes ago when we were standing at the door? The waitress seemed frazzled when we wanted to push two tables together so our group could sit together. She didn’t know how to work the umbrellas or frankly was just overwhelmed by the whole put two tables together idea.
When you get food or appetizers, should you have to ask for silverware? I ordered a beer from the waitress…..15 minutes go by….its been sitting at the bar. I wanted to go get it but didn’t want to get her in trouble. After all she had a whole 2 tables with 3 other waitresses hanging around doing nothing. I asked her for my beer and she replys “OMG I forgot sorry!”
Another time waiting to be seated someone who looked like a manager was on the phone at the hostess desk…fine no big deal but at least acknowledge your customers with a smile or something. We stood there 5 mins before he looked up or the hostess came over. That is just rude from a person to person view not even customer service.
Enough about customer service because you can tell there isn’t much there. (when I’ve been there anyway)
Prices! Wow next time I’m bringing my uncle Rockefeller out for drinks and food. Let me tell you my $9 shrimp were great. ALL FOUR OF THEM!!! That’s right 4 shrimp for $9 ….o yeah it did have a piece if small lettuce with a tiny deiced up tomato in the center of the plate. Big glasses of mixed drinks get you excited….but its ½ water so calm down. O yeah….sorry we ran out of coors light….yes and corona…..but we have corona light…….
All in all its shame because we all live close and we hoped it would be our new hang out. But if its not payday, and you don’t have a mortgage to pay and customer service doesn’t matter to you, by all means this is your place; if not stick to OTTS, clancys or PJS where you can have more then a bite to eat and afford to drink what you really want. This place should drop prices to the real worlds prices and get people that are happy to do their job. Then maybe they might get repeat customers. sorry
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