We boarded our dog there & when we went to pick him up they told us that he didn't eat the last 4 days. When asked why no one called us they told us that they were going to call that day but we were picking him up so they didn't bother. They kept giving us the run around about it & when we asked to talk to someone higher they said we would have to talk to the owner and she would call the next day. They said to pay for the vet expenses & when we talk to the owner she could maybe do something about the boarding fees. Here we are 6 weeks out and 6 phone calls by us later & still no calls back. Finally today we called again today & again talked to the manager who blamed US for the dog not eating and said WE refused to pay the bill when it was in fact her suggestion to pay for only the vet fees. And again said we could only talk to the owner about this but that she wasn't in & they couldn't tell us when we could call there to talk to her or if they could reach her for us. In short horrible service both the boarding and their customer service. I would never board any living thing in this clinic and would not recommend it to ANYONE.
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