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Horrible experience - rude and ignorant owner!!! - Review by Natalie S | Royalty Professional Hand Car Wash & Detailing

Royalty Professional Hand Car Wash & Detailing

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Horrible experience - rude and ignorant owner!!! 4/15/2008

I brought my car for a car wash. Owner tried to sell me $150 detailing service very forcefully. When I politely declined and said that I do not have time and that is not my intention today and all I want is a car wash - he ran away, took care of some other cars in line than came back, pulled my car out of the line and refused me a service, all the while being rude and aggressive. He claimed my car is too dirty for him to wash (it was not , really, I simply had crumbs on the floor that I asked him to vacuum - pretty reasonable request considering that is the service he is offering) and said he was too busy (as if I was asking him out for lunch and not came as a customer for the service). It was really unbelievable and he yelled at me too!! Real a...hole. Reading other reviews made me feel that i am not totally nuts and that is the owner that is a nut. Needless to say he will never see my business or my friend's business again. I am still in shock. more
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