One staff member "Melinda" was so rude to me and several other families while I was there. She told an Indian family that they wanted her daughters hair cut like a "boy", she had her son there who was fighting with children in the waiting room, and was rude when I asked for my daughters hair to be cut a little shorter than I had originally said. I was shocked by how unprofessional it was. Kids were crying, there was hair all over the ground in the play area. Unfortunately I went with high expectations after reading the good reviews and it was a horrible experience. For a $21 kids cut I expected more than a car they could sit in. I expected staff that were good with kids and professional and courteous. I was disappointed.
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