Jay, Jay, and every person that is Napa Tire go all the way and sometimes beyond,as with my case, in gaining their success in customer service and satisfaction in real terms, real time, every time. It has been easily fifteen years that Napa Tire has been my Shop, if not more.They have seen me in the good times I had and helped see me through the tough times with unwavering loyalty in tangible terms without fail. This has been so with all my vehicles and Napa Tire over the years. Jay's business philosophy and practice are in tune with your needs and is reflected in that Napa Tire, to the best of my knowledge, is one of two AAA accredited shops in Napa, and are one of the accepted shops with the 'Season of Sharing' non-profit Bay Area charity by the San Fransisco Chronicle.I am most impressed with how Napa Tire will let you know if they see or notice anything with your vehicle they would be concerned with as a courtesy perk for their customers. They got me for good on my first visit with that service. I consider them my friends who work on my car, and those I send their way, because I trust Napa Tire to treat them as if it were me standing there. Thank you all @ Napa Tire always.
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