I have taken my cats to VCA for several years. The vets are thorough and provide good care. They are very expensive, however, and like to recommend numerous and frequent testing (blood work, etc.). My biggest complaint though, is that they charge a big mark up on most medications and actively discourage you from getting them elsewhere, i.e. the Web. They will only do what they are required to by law - write prescriptions for pick up - and will not verify prescriptions via phone or call them in. When you can buy many drugs for a third the price elsewhere, this becomes a major inconvenience.
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