I was looking for property management company to rent my house in a very unique area. Spoke with a few and settled on Adel who immediately came out to see the house and assess what we could expect as for rent and discuss his fees. Fees were more reasonable than most property management companies in the area and we took a few days to decide and called him several times. He answered immediately every time and was very responsive. Some of the others did not return messages promptly so this was a big plus. If you can even make immediate contact before you've signed on, what can you expect after they have you under contract? The house was rented within two weeks and no fees were charged until the first month's rent was paid along with deposits. RPM also uses an online account that was very convenient for me and also for the tenants to report items that needed repairs. If you feel more comfortable dealing with someone that will chit chat with you about the property and do an excellent job, call Tatiana. If you are like me and are strictly business and would prefer not to spend more than a minute on the phone handling matters, Adel is the one you want to deal with as he knows his market and is direct to the point without a lot of fluff. I declined to renew with RPM after two years because I was planning on not renting the house any longer. Even after several months have pasted, Adel offered to be present when the tenants vacated so that he could advise what damages and repairs the tenants would be responsible for and which ones they would not. This is completely on his own time and he would have nothing to gain financially from offering that service. It is simply part of the overall service that RPM provides.
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