UPON MY ARRIVAL, THE RECEPTIONIST WALKED ME DOWNSTAIRS TO THE WAITING ROOM. HE NEVER OFFERED ME A DRINK OR INFORMED ME ABOUT THE FACILITY. IT WAS THE OTHER PEOPLE AROUND ME THAT POINTED WHERE THINGS LIKE THE LOCKER AND ROBES AND BATHROOM WERE. AND THEN I WAITED FOR MORE THAN 15 MINUTES UNTIL MY THERAPIST CAME TO GET ME. THE FACIAL WAS FINE BUT THE TOWELS HAD HOLES IN THEM AND LOOKED LIKE IT WAS DINNER FOR RATS. SHE STARTED ME 10 MINUTES LATE ALSO AND DIDN'T REALIZE THAT I KNEW. ANY PAYING CLIENT KNOWS THAT TIME IS MONEY. I WAS NOT HAPPY THAT SHE DID NOT CORRECT THAT MISTAKE. THE MASSAGE WAS THE BEST AND THOROUGH. SHE QUESTIONED MY HEALTH AND WAS VERY PROFESSIONAL. I RECEIVED SOME EXERCISE MOVES THAT HAVE BENEFITTED ME SINCE THEN. MY PEDICURE WAS ENJOYABLE BECAUSE OF THE POSH CHAIRS. BUT I COUL'VE GOTTEN RID OF MY DRY CRACKED HEELS AT SOME OTHER PLACE. THEY DIDN'T EVEN SHAVE OR GET RID OF IT!!!! I AM SOOOOOOOOOOOO GLAD THAT THIS PLACE WAS SO UNORGANIZED. INSTEAD OF LEAVING ME IN THE ROOM FOR MY WAXING- THEY BOOKED A PEDICURE IN BETWEEN. SO AFTER CHANGING OUT OF MY CLOTHES THEN PUTTING IT BACK ON I HAD TO CHANGE OUT OF IT AGAIN. BUT, AND THIS IS WHY ITS NOT WORTH IT, WHEN I WENT BACK INTO THE ROOM I CHECKED THE WAX POT LIKE I DO AT ALL PLACES. THERE WAS A SPATULA ALREADY IN THERE AND PARTICLES TOO INTIMATE TO MENTION. I CHECKED OUT WITHOUT MY WAXING AND HAVE NEVER BEEN THERE AGAIN. PLEASE PASS IT ON.
more