Everyone at Lithia Ford was so incredibility amazing and helpful. As a first time buyer I was super nervous and didn't know what to expect. Cal was the nicest person I have every meet and lead me in the right direction. He lead me to Stephen Ash who made my whole deal so exciting and fun! His positive "we are going to get this done for you" attitude made my day! Also explaining the whole process to me really gave me piece of mind. I am very grateful and happy that he was the one to help me. Than when I was taking back to financing Zach was just as incredible! He talked me through everything, explained all the forms and what I needed to do. He was super friendly and easy to talk to which helped my nerves over the whole process.
Over all I can't say anything bad about the awesome staff at Lithia Ford. They even let my Dog Laila be with me since I was trying to find a car to fit her as well :).
The front receptionist always had a smile and greeted me with a friendly hello and welcome. All the associates out in the parking lot helped me in getting a parking space when I first arrived. Everyone opened the door for my mother and I. Which I found extremely professional and kind.
At the end of the day I had my best first time experience buying my New Ford Escape and Laila is loving her new backseat as well :). I love my car and if I ever needed to buy another car I would not go anywhere else. You guys totally rock!
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