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Fender Bender - Review by Dale L | D & D Kustom Collision

D & D Kustom Collision

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Fender Bender 12/27/2014

I had a small fender bender where a woman pulled into the side of my car while pulling out of her street parking spot. State Farm, her insurance, made things incredibly easy. They told me I could either get an estimate and take it to get repaired somewhere, or I could use one of their preferred providers and not have to put down a penny of my own money. I was a little nervous that the "preferred providers" would be junk, but when I started looking at reviews, D&D Kustom Collision Tech looked great especially the two reviews on this page, which seem to be the exception for me to had taken my car in. And they were! I had a serious dent in my passenger side fender, and scraping on the side mirror and all along the passenger side. They were flexible in when I could get my car appraised, which was a very quick process (less than 15 minutes). They called a few days later to say the parts had arrived to get my car repaired, I had dropped my car off with them already so they informed me that work was starting on it. I stopped by on Tuesday during my lunch break - their partnership with Enterprise is great, as it allows sort of a one-stop-shopping to make sure I wasn't lacking a vehicle for any time at all. State Farm paid for that too. On Friday evening, they called to say my car was done. To replace a fender, buff out the side doors, repair the mirror, and repaint everything, not to mention blending the paint colors! And I tell you, it's immaculate! The work was done flawlessly so quick, so friendly, and my car is IMMACULATE! They cleaned both the outside and inside better than I've seen it in over a year. Thank you, thank you! more
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