We recently had a burst pipe in our beautiful newly renovated kitchen and our insurance company called Service First. Within 30 minutes of our agent's call, Rick was at our door providing us with assurance and confidence that we would be taken care of in an expedited manner. I was immediately relieved and a felt a bit of comfort that our job was first priority to their team. Rick came in the next morning with a great staff of workers that immediately started working on the destruction. They safely & efficiently blocked off the areas in my house that were damaged so that my small children would not be able to access them. They gently removed our belongings from the cabinets and placed them with care where I requested. They were so thoughtful and very kind as we were so stressed from the massive damage in our home. The greatest thing about them was, they showed genuine care and concern for our situation. They wanted to provide the best service and quality for us. They checked in multiple times per day to remediate our water damage. They took a minimalist approach to pulling up our floors and walls to make sure that they didn't do more than what was needed. I can't say enough about this company! If there were 2 words to describe Service First and my terrible experience with water damage from a burst pipe it would be EFFICIENCY & CARE! Great company and would highly recommend calling them if you have any damage to your home!
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