They winterized my pool at the end of last summer, no big deal, I just did not want to take the time to do it myself. They fixed a hole this summer, as expected from a bad winter. I talked with the same person each time so there would be no miscommunication between what I was being charged or anything and I felt it was more personal this way. Gave great tips and information, talked to me like I was a real human and not just another phone call they had to deal with.
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