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Superb service! - Review by Stacey V | Exterior Building Solutions

Exterior Building Solutions

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Superb service! 12/18/2013

I used Angie's List to get bids from 5 companies for the roofing work needed. All bids were responsive, but Exterior Building Solutions were one of the lower prices (not the lowest) and offered the best overall quality solution. They were thorough, very responsive, listened to all my concerns and took time to be sure all my questions were answered (I am an engineer so had a lot of technical questions). They were especially helpful in explaining the various solutions available for my flat roof area which needed special attention. Their solution for this area, although slightly more expensive, was clearly the best way to go. No other contractor suggested or offered this solution. Once we signed the contract in September, weather played havoc on our plans for an install date. Material was here, but good weather was not! They were very flexible in waiting until we had several days of dry weather with temperatures well above 50 degrees to assure the best install conditions. This took a wait of almost 6 months. Once scheduled, everything went as planned. Installation was exactly as described with a super clean up job afterwards. Their gutter sub-contractor was also as professional and skilled as Exterior Building Solutions crew. After 1 week, I had one item that needed adjustment (one gutter downspout needed to be shortened by 1-1/2" to get a better outflow through a tube to the end of the house). Anthony came over the next day and fixed it! No problem, super service. more
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