My first visit I was given a tour by the director Lillian Hubler of the facility. I was a little turned off my the heavily stained carpet in the Pre K room but was impressed how Lillian stressed how the facility would focus on working with my daughter on phonics to learn how to read & prepare her for Kindergarten. I was also impressed with the computer station. I decided to enroll my daughter in the VPK program in Feb 06. My daughter was not taught phonics...it was a sales pitch! I never formally signed up for the summer session but after my daughter was in for I week I found out that the kids go to the high school to swim every day...well my daughter being 5 did not know how to swim so the alternative was her sitting in a toddler class while the other kids were gone. My daughter was very unhappy being left with the younger kids. I decided to enroll my daughter in a swim program with Brevard County. The daycare made an error in their accounting & months later I receive a collection letter for $244. They also stated my daughter attended weeks later while actually we were actually enrolled another program....which leads me to believe the sign in sheet was never utilized properly. I had covered tuition for each week my daughter attended including the $3 for pizza day on each Friday. I have left numerous messages for Lillian or their accountant to call me...have not received any call backs or response from email or from their contact on their website. Previously on a couple of occasions Lillian had asked me if I would be interested in Marketing their business....it's kind of ironic I'm posting this rating & dealing with this corrupt business. I actually ran into another parent in Walmart one day...who also was falsely charged & she knew of 3 other parents who received letters as well. This has been a very bad experience for us...I filed a BBB complaint & a few others & I'm still being harassed with collection letters. One thing to keep in mind with this daycare...it's a business & their focus is not on the quality of service they should be providing our children. I have never dealt with such an unprofessional organization & I would not wish this experience upon anyone.
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