Yes they are thorough and yes they are courteous. No, their rates are not reasonable. Condider the following comparisons between their rates and BCC Auto Import (less than 1 mile away)
Replace Power Steering Rack & re-align front-end: $1008 vs $784
Replace Rear Brake Shoes: $253 vs $176
Replace Muffler and rear section of exhaust: $353 vs $214
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