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DO NOT BUY FROM THESE PEOPLE - Review by Blair L | Kingman Auto Plaza

Kingman Auto Plaza

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DO NOT BUY FROM THESE PEOPLE 9/23/2013

Purchased a 2007 chevy uplander from this company. Was promised. 1. Fix the ac 2. Check engine light 3. Brake issues Had to take the vehicle in to them 8 times!Every time we got it back the abs light would come back on, and the check engine. Took it down to autozone and had is scanned each time. Problem was with the evap system, and the abs brakes system. Was told that it was fixed each time, but the same problem kept showing up. Finally, they gave up trying to diagnose the system. They sent it to the chevy dealership. Chevy said 1. bad abs module 2. bad purge valve 3. bad vent valve 4. bad canister Kingman auto plaza said they were going to fix it, and never did. Talked to the mechanic and was told that the only thing that they did to repair it was replace the purge valve. A employee name Tom, told me that everything but the abs module was fixed. He lied the mechanic was honest and told me the truth. Even with the vehicle properly diagnosed from Chevy, they still would not fix the problem. I asked for a vehicle safety inspection report on the vehicle, and was told no. I asked for invoices for everything that had done to the car, was told no. I cannot believe that Tom will not give me a receipt for "service" rendered. I will be telling as many people as I can about this company. Save yourself the hassle, buy from some else. I am not sure this car is even safe to drive with the brake problem... Crazy how these guys can get away with this. more
Owner response
Owner response 8/16/2015
I am sorry you feel you had a bad experience. Please contact us to discuss this further. We take our customer feedback seriously and have never had such a complaint in 20 years of business. Again please contact us to see what we can do.
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