Victor did an incredible job at our home over two days. He explained his diagnosis of the problem, his proposed solution, and then the steps he was taking to fix the problems. He even helped us to diagnose a separate air conditioning problem that we had mistakenly identified as a plumbing issue. He went out of his way to give home owner tips on how to maintain our home's plumbing. Mr. Hernandez is a great representative of the company! In addition to being a great plumber, Victor is very affable; as he was working, he had great conversations about family, music, and children. Of all the Brazil representatives that have worked on our home, Victor Hernandez is without a doubt the best!
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